After your order has been confirmed and processed, no refund is possible. Nevertheless, if you wish to cancel a successfully placed order before it is executed, please contact our customer support within 1 hour of payment. Cancellation requests are subject to our discretion based on order status and feasibility.
System delays or technical glitches during transactions do not qualify for refunds. If you encounter payment issues (e.g., slow processing or session timeouts), verify your bank account status before reattempting payment. If funds are debited but the transaction fails, notify us immediately with proof for resolution.
Refunds will not be made for information errors made during checkout (e.g., misspelled addresses, typos, or user errors). Make certain all information is checked thoroughly prior to ordering. For correction requests, contact support within 1 hour of order confirmation and we will help if possible.
For delayed activation of subscription-based services, partial refunds may be considered on a case-by-case basis, proportionate to the delay duration.
Product photos on our site are for demonstration. Although we try to provide items as shown slight differences may arise. Discrepancies in appearance, colour, and design are not refunded.
Approved refunds exclude third-party charges, including bank/payment gateway fees, shipping costs, customs duties, and administrative expenses. The net refund amount will reflect these deductions.
We retain the authority to terminate orders in case of price errors, out-of-stock situations, or unusual behaviour. If your order is cancelled after payment, you will be refunded in full with no deductions.
If multiple payments occur for a single order due to technical errors, we will refund excess amounts in full. Retain payment receipts and order confirmations for swift resolution.
For assistance, contact our support team at [customer care email/phone]. Retain order details until your service or product is delivered.
Note: This policy may be changed at any time without notice.